Question 1

How does the one-time fee model work?

Accepted Answer

You pay a single placement fee and we match you with your ideal virtual staff member. There are no ongoing commissions, salary markups, or hidden costs. Once placed, you engage your hire directly — no middle-man.

Question 2

What roles can I hire for?

Accepted Answer

We place a wide range of professionals including executive assistants, customer support reps, social media managers, bookkeepers, project managers, graphic designers, and more. If the role can be done remotely, we can find the right person from across the Philippines.

Question 3

How long does the hiring process take?

Accepted Answer

Receive your shortlist of qualified candidates within 10 business days. From there, the timeline depends on your interview process and your chosen candidate's availability. Our human-led, AI-assisted matchmaking process handles sourcing, screening, skills testing, and shortlisting so you only interview pre-vetted, top-tier candidates.

Question 4

What if I'm not happy with the candidates?

Accepted Answer

We offer a money-back guarantee. If you're not satisfied with the candidates we provide, we'll refund your fee minus the $200 online placement cost.

Question 5

What is the Concierge Add-On service?

Accepted Answer

Our optional Concierge Service through WrkPod provides employer-of-record services, HR & payroll management, full equipment bundles, endpoint security, staff health insurance, a dedicated account manager, and cyber & data insurance. Available remotely for $349/mo or in-office for $699/mo.

Question 6

Where are the staff members based?

Accepted Answer

All our virtual staff work from home across the Philippines — giving you access to the entire country as your talent pool. The Philippines is a global hub for skilled, English-speaking remote professionals.

Hire Offshore Staff Direct For A Single Once-Off Fee