We do provide part time VAs but many candidates are more interested in full-time and long term positions. You can later move your VA to a full-time position in the future and this must be specified in your job description.

Hiring a virtual employee is not normally as easy as most people think it is. There is a lot that should go into the process, such as searching job boards and other freelancing websites, short-listing applicants, interviewing, background checks, collecting references, testing, etc. While we do offer a discount for our returning clients, we do not offer a discount for hiring multiple VA’s.

You can pay your VA in a number of ways. The most popular with Filipino VA’s is Paypal. Most home based General VA’s will accept $300-$350 a month for part-time work and between $600-$700 per month for a full-time position, you can find more info on salary guidelines by downloading our free salary guide at the bottom of this page.

Here in the Philippines, all employees must be paid a pro-rata amount, in December, which is known as ’13th Month’. Its basically a government mandated end-of-year bonus. As an overseas employer, and due to the fact that your VA is most probably not paying taxes on their earnings from working for you, you are not ‘required’ to pay it. However, if you feel an employee has done well, and is seen as part of your company’s family of staff, then pay it.

The bottom line on this one is that offering the 13th Month pay to your home-based VA will certainly make them a happier, more long-term type of employee, for sure.

Working with virtual staff does need to be done in the right way. Especially in the beginning – but, this can also be said if you were to work with somebody in the same office, in a similar close professional relationship. We suggest you build up trust slowly, but surely over a certain amount of time, before giving any overly sensitive information (such as copies of passports of credit card statements, etc.) to your VA. Common sense is required in all aspects of business, right? Virtual, or not.

Yes, you can. However, because a lot of local resources, time and a certain amount of money goes into sourcing for your virtual staff, if our sourcing procedure has indeed begun, and you want to change your mind on the type of virtual worker you need (following submitting your Job Description document), we will class this as utilizing our 10-day guarantee promise, and will present to you just three finalized candidates, based on your second choice only. This then completes our service to you.

Yes. We can source for VA’s who are willing to work depending on the work schedule you have specified. However, if the schedule is during an evening shift in the Philippines then we suggest that you provide a minimal night difference. This is usually an additional amount of at least $50/month.

We strongly advise that you do not pay your VA in advance. You should pay your VA once the work has been done. In the Philippines, most employees are paid bi-monthly which is usually every 15th and 30th of the month.

This is an option for employers to provide. However, we recommend that you discuss this with your VA preferably on the 6th month of employment. Health insurance costs vary but you can ask your VA to research on possible options.

General VA’s usually handle administrative tasks. To give you a better idea on what a GVA can do for your business, you can check out our blog post here.

GVAs can definitely handle calls however; we do not recommend that you delegate heavy number of calls since the country’s internet connection speed in general is incomparable to what you might have in your area.

This will depend on your agreement with your VA as to which holidays to follow. You can agree on whether your VA follows the Philippine holidays or your preferred holidays. In the Philippines, employees receive double pay when they are asked to work on Public holidays. You can refer to the list of holidays here.

This will depend on when you would conduct your first performance evaluation with your VA. Most employers provide an increase after 3 months of employment and usually another evaluation is done on the 6th month. This could also vary depending on the company policy you have in place.